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If you intend to purchase from our site we recommend that you
print a copy of these Terms and Conditions.
Payment
You may pay by cheque or BACS. Cheque and BACS orders will not
be processed until payment has been cleared.
Despatch
Please place venison orders by Wednesday of each week for despatch
on Thursday and arrival on Friday (of the same week).
If
this is not convenient and you require your venison on a different
day, please specify on the form found on our CONTACT page or ring
free phone 08456 120502.
Please
note that the carrier is only responsible for delivering against
signature to the address you quote (or an immediate neighbour
if no one is at home) We regret that where the goods have been
correctly delivered we cannot accept responsibility if the intended
recipient has moved, or lives elsewhere, and the actual receiver
refuses or fails to return the item(s).
Where
the carrier is unable to find someone to accept delivery they
will either deliver to a neighbour or leave a card at the address
for the recipient to make contact.
If
the recipient fails to make contact in good time the goods are
returned to Venico Ltd and a charge will be made for re-delivery
to that or an alternative address.
Fresh
Venison
We regret that for food safety reasons, Venison products cannot
be despatched for Monday delivery.
Cancellation
An order can be cancelled up to 7 days before despatch.
Any disputes, which we are unable to resolve, will be subject
to English Law. Nothing in these Terms and Conditions affects
your Statutory Rights. Errors and omissions excepted.
Privacy
Policy
We are committed to protecting your privacy. We will only use
the information that we collect about you lawfully (in accordance
with the Data Protection Act 1998).
We collect information about you for two reasons: firstly to process
your order and secondly, to provide you with the best possible
service. We never give your details to any other person or company.
VAT and Duty
These charges apply at the current statutory rates. Some products
contain some zero rated goods and the consolidated VAT rate is
then reduced accordingly. We reserve the right to amend prices
subject to change in the rate of duty.
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